News
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Starting today we accept 支付宝 Alipay for China domestic payments in Chinese Renminbi (RMB / CNY) and Carte Bleue for France domestic payment.
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OpenVPN Servers are online now! Members can choose their server countries from USA, Germany and Canada.
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Refund Policy
Refund in First 10 Days
If you are not completely satisfied with our services for any reason and you notify Rox Networks in writing via email or fax within the first 10 days of your contract that you wish to cancel, you will be given a 100%* refund of the contract amount in case the bandwidth usage is not more than 25 MegaBytes.
If a refund is due, you will be notified by e-mail, it can take up to 10 days after cancellation of your contract to receive your refund. (Depending on Bank policy and Payment type)
If you have not received your refund after 10 days, please inform us using contact form.
If a refund is due, you will be notified by e-mail, it can take up to 10 days after cancellation of your contract to receive your refund. (Depending on Bank policy and Payment type)
If you have not received your refund after 10 days, please inform us using contact form.
* Minus Payments Fees for e-Gold, WireCard and MoneyBookers.
